If the path is correct but data still fails to load, clear the cache.
If you use TECDOC in a network environment (Client-Server), the configuration file points to a network share (e.g., \\Server\TECDOC_Data ). If the server IP changed, the share name changed, or your VPN dropped, the client cannot load the data. If the path is correct but data still
Never force shutdown Windows while TECDOC is writing to the cache. Use File > Exit inside the application. the share name changed
The application must have "Read/Write" access to the configuration and data folders. Right-click the TecDoc Catalog shortcut and select Run as Administrator to see if it bypasses the error. Database and Network Connectivity or your VPN dropped