| Issue | Details | |-------|---------| | | Reported 95–98% uptime instead of 99.9% | | Slow support | Tickets take 12–24 hours, live chat often offline | | Hidden renewal fees | First term very cheap, renewal jumps 3–5x | | Oversold servers | Websites feel sluggish during peak hours | | Backup issues | Some users lost data; no off-server backups by default |
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For agencies managing multiple clients, the role-based access control (RBAC) allows you to give clients edit-only permissions while you retain development rights. No more accidental plugin deletion or theme crashes. | Issue | Details | |-------|---------| | |