A payment gateway feature is currently listed as a planned addition to the system. Administrative and Security Policies

Request Fulfillment & Workflow Automation

Beyond daily academics, the portal integrates with ITHB’s broader service ecosystem:

The average employee doesn't want a "ticket." They want a result. They want the printer to print. They want the VPN to connect. The moment a portal asks for "Priority Level: P1-P4" or "Affected CI (Configuration Item)," you have lost the war. You have designed a system for the technician, not the human.