This happens with gameshare accounts. If your friend deactivated your console as their "Primary PS4" or if you restored licenses during a network drop, the DPI gets confused. It sees the game file exists but cannot verify you own it.
If your PS4 is running loud or shutting down while using these tools, it may be overheating. This is often unrelated to the software error but can cause system instability. Failed to restart the server · Issue #45 - GitHub dpi get info error ps4 hot